If you're missing important emails from SoftCrafter, please follow these steps:
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Check Spam/Junk Folder: First, look in your email's spam or junk folder and mark any SoftCrafter emails as "Not Spam."
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Verify Email Address: Ensure your registered email in Account Settings > Profile is correct.
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Whitelist Our Domain: Add the following domains to your email provider's safe sender list:
@softcrafter.comand@notifications.softcrafter.com. -
Check Filters/Rules: Review your email client for any custom rules that might be blocking or archiving our messages.
If the issue persists, contact support and we can resend the last few notifications and verify your contact details from our side.
